10 Best Banks in Melbourne
This Melbourne banking comparison brings together options ranging from online term-deposit services to appointment-based lending help, public branches and values-led business banking. Use the differences in service style and product focus to narrow your choice.
Our method for this guide
This guide does not try to list everyone. It is our pick of banks in Melbourne, built on each business's public reputation and on how central this service is to what it does.
Featured positions are clearly marked and only offered to businesses that already earned their place in the guide.
10 Banks in Melbourne Compared
Judo Bank
Judo Bank is a Melbourne bank that provides online banking and term-deposit services. It suits customers comparing deposit interest rates and seeking a straightforward digital application process, with information presented in everyday language and support available by phone.
Notable strengths: An online application process described as easy and efficient
Customers comparing term-deposit interest ratesPeople who prefer straightforward online banking processesQueen and Collins, Level 26/376-390 Collins St, Melbourne VIC 3000, AustraliaFirst Option Bank
First Option Bank is a Melbourne bank where customers can make appointments for banking and home-loan assistance. Its service is particularly suited to people who want patient explanations of their options and a human point of contact through a potentially stressful process. Staff support includes answering questions, following up enquiries and helping customers understand each step.
Notable strengths: Staff explain options and procedures in clear, patient terms
Home-loan applicants wanting guidance through the processCustomers who prefer personal assistance with banking enquiries6/574 St Kilda Rd, Melbourne VIC 3004, AustraliaCommonwealth Bank Prahran Branch
Commonwealth Bank Prahran Branch is a bank branch offering in-person banking support and a cashpoint. It suits customers needing help with app access, login issues or personal financial products. The branch is distinguished by staff who assist with digital problems, explain suitable product options and provide practical face-to-face service.
Notable strengths: Provides face-to-face support for digital banking problems
Customers needing help with app access or online banking issuesPeople seeking in-person guidance about personal banking products325 Chapel St, Prahran VIC 3181, AustraliaBank Australia
Bank Australia is a customer-owned bank and certified B Corp offering personal and business banking, including savings accounts, term deposits, personal loans and ways to bank. Its distinctive focus is impact finance, directing lending towards areas such as clean energy, inclusive housing, community services and environmental conservation. It suits values-aligned customers, SMEs, sole traders, not-for-profits and people seeking banking connected to social and environmental outcomes.
Notable strengths: Impact finance supporting clean energy and inclusive housing
Customers seeking values-aligned personal bankingSMEs, sole traders and not-for-profits needing business banking280 Brunswick St, Fitzroy VIC 3065, AustraliaANZ Centre Melbourne
ANZ Centre Melbourne is a Docklands bank with an on-site public branch and cashpoint. The centre also includes concierge support, a tech bar for ANZ staff and multiple cafés, giving it a broader workplace and banking setting than a standalone branch. Small-business lending guidance is represented through the centre’s ANZ services.
Notable strengths: A public branch within a larger corporate centre
Banking customers using the on-site public branchSmall-business owners seeking lending guidance833 Collins St, Docklands VIC 3008, AustraliaBeyond Bank (Service Centre)
Beyond Bank (Service Centre) is a bank and service centre in South Melbourne with a cashpoint. It provides banking support including car-loan applications, with customers describing clear communication and guidance through the process. Its online banking system is also described as well designed and easy to use.
Notable strengths: Loan features described include extra repayments and a seven-year term
Customers seeking car-loan supportPeople who value guidance through a loan applicationEveryday banking customers315 Coventry St, South Melbourne VIC 3205, AustraliaCommonwealth Bank 385 Bourke St Melbourne Branch
Commonwealth Bank 385 Bourke St Melbourne Branch is a bank offering on-site services and a cashpoint. It suits customers needing account opening, account-detail changes or teller assistance, with accounts describing staff who explain processes patiently and help resolve issues in person. The branch also assists customers opening local accounts for university or relocation.
Notable strengths: Staff provide patient explanations during account-opening processes
Opening a Commonwealth Bank account in personCustomers needing help with account details or teller payments385 Bourke St, Melbourne VIC 3000, AustraliaCommonwealth Bank Melbourne Central Specialist Centre
Commonwealth Bank Melbourne Central Specialist Centre is a Melbourne bank branch handling customer account and card queries. It offers cashpoint access and appointment-based service. Staff assistance is suited to customers needing help resolving account issues, with individual service described as quick, clear and effective.
Notable strengths: Customer queries can be resolved directly by branch staff
Customers needing help with account or card issuesPeople seeking an appointment-based banking serviceTenancy Gd63/211 La Trobe St, Melbourne VIC 3000, AustraliaCommonwealth Bank 121 Exhibition St Melbourne Branch
Commonwealth Bank’s 121 Exhibition St Melbourne branch provides banking services with NetBank access, change and coin-counting machines, and international services. The branch also supports foreign cash, international money transfers and Travel Money Card services. It suits personal and business banking needs, with the branch stating that it offers advice to businesses of any size.
Notable strengths: The branch has both change and coin-counting machines
Customers needing in-branch banking in central MelbourneBusinesses seeking banking advice and account support121 Exhibition St, Melbourne VIC 3000, AustraliaHeartland Bank Australia
Heartland Bank Australia provides banking and finance assistance, including support for customers seeking home finance. It suits people who want time to understand their options and a clearly explained process, particularly borrowers over 55 dealing with property or retirement-related financial decisions. The bank’s documented customer experience centres on responsive communication, transparency and support through settlement.
Notable strengths: The bank is specifically associated with finance support for people over 55
Borrowers over 55 seeking finance supportCustomers who value clear explanations and patient communicationLevel 20/8 Exhibition St, Melbourne VIC 3000, Australia
The numbers on the map match the positions in the list.
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Banking services to compare
- Online banking and term depositsJudo Bank is suited to customers comparing deposit interest rates and wanting a straightforward online application process with phone support.
- Home-loan and lending guidanceFirst Option Bank offers appointments and patient explanations for customers working through banking or home-loan questions.
- Branch and cashpoint bankingSeveral listed Commonwealth Bank and ANZ options provide face-to-face assistance, account support and cashpoint access.
- Business and international bankingOptions include small-business lending guidance, business account support, foreign cash and international money-transfer services.
How to choose a bank in Melbourne
- Start with the way you bankChoose between an online-first process, appointment-based help or a public branch with on-site assistance.
- Match the product to your taskSeparate term deposits, home finance, everyday accounts, card issues and business banking before comparing providers.
- Check specialist supportLook for clear evidence of help with app access, account problems, lending questions or international transactions.
- Read practical conditionsAppointments, published branch hours and service limitations can affect whether an option suits your visit.
Frequent questions
Which listed bank suits online banking customers?
Judo Bank is described as providing online banking and term-deposit services with a straightforward digital application process and phone support.
Where can I seek home-loan guidance?
First Option Bank offers appointments for banking and home-loan assistance, with staff described as explaining options and following up enquiries.
Are there Melbourne options for business banking?
ANZ Centre Melbourne includes small-business lending guidance, while the Commonwealth Bank 121 Exhibition St branch states that it advises businesses of any size.
Which option focuses on impact finance?
Bank Australia is customer-owned and a certified B Corp, with personal and business banking connected to areas such as clean energy, inclusive housing and community services.
