Privacy policy
How Melbourne Choice treats personal information under Australian privacy law: what is collected, cookies, service providers and your rights.
The short version
Melbourne Choice (melbournechoice.com) keeps personal information to a minimum. The site carries no advertising and no AdSense, places no tracking cookies and never sells anyone’s details. We handle information in keeping with the Privacy Act 1988 and its Australian Privacy Principles.
What we collect, and when
Every visit leaves a technical trace with our host: an IP address, the kind of browser and the address of the page. Writing to us leaves your email and whatever you choose to tell us. A business account adds the email you sign in with, the edits you make to your listing and, if you subscribe, billing records from Stripe.
Why we need it
To keep the site running and safe from abuse, to reply to you, to confirm who owns a listing, to administer Pro and Top subscriptions and to keep the financial records required by law.
Cookies, statistics and spam protection
Visits are tallied by Cloudflare Web Analytics, a tool that sets no cookies and doesn’t identify you. The only cookie on the site is the session cookie of ‘For businesses’, which remembers that you’re signed in. Forms use Cloudflare Turnstile to keep automated spam out; it reads technical details of your browser for that purpose only.
Outside Australia
Our providers are Cloudflare (hosting, protection, statistics and email), Stripe (card payments, without your full card number ever reaching us) and OpenFreeMap (the map images on list pages). They may hold or process information overseas, chiefly in the United States.
How long we keep things
We delete technical logs quickly and keep emails only while they serve a purpose. Account information stays while the account exists, and billing records for the time Australian tax law requires.
Your rights
Write to info@melbournechoice.com to find out which of your personal details we have, to fix anything wrong, or to have it removed.
Questions or complaints
Tell us first and we’ll try to sort it out. If you’re not satisfied with our answer, the national privacy regulator, the OAIC, can look into it.
Updates
This policy will change as the site and the law change, and what you read here is always the version that applies.